Mercearia Lealdade em Sao Vicente

Went to this place while by-passing the north cost places on Madeira island. Wanted to buy one drink and visit toilets and when we came to the desk to buy, needed to wait couple of minutes even though zero customers were buying anything. Tried to greet with smile the staff and they basically grunted greetig with attitude ”f*ck off”. What a nice way of starting customer interaction in mainly tourist service business and also succesful way of doing long-term business! After we got the order made, wanted to pay with card as we didn’t have cash at that moment. The staff guy went to payment terminal and clicked process to point in which I can’t see price he put on the machine (checked beforehand the price on the shelf and it was 1.5e, see pic). After I got the receipt on hand the price was 3.5e. I asked how can that be as there is 1.5e price in the shelf and the guy answered arrogantly that it is the price for the water. Every single product on the shelves were priced under the product so this can be considered as a rip-off and I don’t recommend anyone to bring any money for this business unless you want leave the place with negative feelings how can anyone do work like that with that type of attitude. If there was real pricing mistake, why this moron didn’t do anything to fix the mistake after I notified about it? Well because it was either a rip-off or the people working there are not anyhow interested if this place die tomorrow or after two years depending on how deep pockets the owner has.

Combination of a corner shop and cafe/snackbar. Ideal place for a drink and a light bite to eat when visiting this pleasant town on the North coast. The town itself is much more enjoyable than the sprawl of beach side tavernas.

Nice place, but with the same music and very loud, that make the experience a little bit annoying. Lower the sound, improve the hospitality and it will be a good spot to enjoy wines and other drinks

In this small town this Merceraria is a good place for an aperitif, coffee or snack The coffee is good as is the honey cake. There is a good selection of wines and other specialities of Madeira available.It has a rustic feel and I liked the Henriques table and chairs made from barrels. The server however was rather sullen albeit not impolite. On leaving I noticed the cafe was supposed to have closed two hours earlier maybe that was why he was a bit grumpy! Loos were clean.